1. Describe your needs
Share your markets, current systems, partner connections and the recurring work your team needs help with. If you already work with a service provider, include that relationship in the discussion.
PARTNERS
Specialist serialization services, aligned to your market.
Bring together established SoftGroup serialization technology and specialist service delivery suited to your markets. Explore the available providers, define the activities you need and agree clear responsibilities before you start.
HOW DELIVERY IS AGREED
Know who delivers what, from the start.
A service relationship should make daily compliance easier to manage. Start with your markets and workload, then agree the provider, technology and responsibilities that fit.
2. Confirm the delivery
Discuss the provider options and services available for your requirements. Confirm who contracts with you, who performs each activity and how the SoftGroup technology supports delivery.
3. Agree the service
Set the activities, response windows, reporting, approvals and escalation routes before implementation. Your organisation retains oversight and regulatory accountability.
Established technology. Clearly defined service delivery.
SoftGroup provides the established serialization platform. The contracted service provider handles the agreed operational activities. AssureTrace brings these elements together around a defined approach to ongoing compliance.
Explore the four service areas →PARTNER CONVERSATION
Discuss service delivery for your market.
Tell us where you operate and what you need handled. We’ll discuss available delivery options and the next step. Service providers can also contact us about working with AssureTrace.